Refund and Returns Policy
At Fashion Giant, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer easy returns and refunds to ensure a hassle-free shopping experience. Please read our policy carefully before requesting a return or refund.
Eligibility for Returns
You can return items within 7 days of receiving your order, provided the following conditions are met:
- Items must be unworn, unwashed, and in their original condition.
- All original tags must still be attached.
- Items must be returned in their original packaging.
How to Return an Item
To initiate a return, follow these simple steps:
- Contact Us: Email us at efashiongiant@gmail.com or call us at +923394190001 with your order number and reason for return.
- Pack Your Return: Safely pack the items in their original packaging. Include a copy of your receipt and the RA number on the return label.
- We’ll Replace: If you wish to exchange an item for a different size, color, or style, please contact our customer service team. Exchanges are subject to stock availability.
Faulty or Damaged Items
If you received an incorrect, faulty, or damaged item, we sincerely apologize for the inconvenience. Please contact us within 48 hours of receiving your order, and we will arrange for a free return or exchange, along with covering all shipping costs.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, feel free to reach out to our customer support team:
- Email: efashiongiant@gmail.com
- Phone: +923394190001